Frequently Asked Questions
Most frequent questions and answers
Do I need to create a wholesale account to buy?
Yes, we are a wholesale-only store. You’ll need to sign up and get approved before placing an order.
Is the pricing that on the website wholesale?
Yes, the price that you see on the website is wholesale for your account. For questions, please contact customer service to put you in touch with a sales representative.
Where is your store located?
We’re based in the Fashion District of Los Angeles, California, at 1315 South Main Street Los Angeles, CA 90015. You can visit us by appointment—just reach out and we’ll schedule a time.
What payment methods do you accept?
We accept major credit cards, PayPal, and bank transfers.
Do you offer sample orders?
Yes, sample orders are available—just email us and we’ll help you out.
Do you have a sizing chart?
Yes, sizing charts are available on product pages or by request.
What’s your return policy?
Returns are only accepted for damaged or defective items within 7 days of delivery. No returns for unsold inventory.
Do you ship anywhere in the U.S.?
Yes! We ship anywhere in the U.S. as long as it’s a physical address. No P.O. Boxes, please.
Do you ship internationally?
Not at the moment—but we’re working on it! Reach out if you have a special request.
How do I place an order?
Log in to your wholesale account, add items to your cart, and check out. It’s easy.
How long does shipping take?
Most orders ship within 2–4 business days. We’ll send you tracking as soon as it’s on the way.
Can I pick up my order in person?
Yes, local pickup is available by appointment. Contact us first to schedule.
Can I mix sizes and colors in my order?
Absolutely. Just meet the minimum order total.
Are your garments preshrunk?
Most of our items are preshrunk. Check the product details for confirmation.
What is your refund policy
We only process refunds for damaged, incorrect, or missing items in your order.